shipping policy

all orders are produced on demand. each item is made individually after your order is placed.

this allows us to avoid overproduction and unnecessary waste while maintaining consistent quality.

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production time

production time is approximately 3–7 business days.

during peak periods or high order volume, production times may vary slightly.

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shipping time

shipping time is approximately 3–7 business days, depending on the destination and local carrier conditions.

once your order has shipped, you will receive a tracking link via email.

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shipping costs

shipping costs are calculated at checkout based on your location and order size.

any customs duties, taxes, or import fees are the responsibility of the customer.

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shipping destinations

we currently ship to selected international destinations. availability may vary depending on carrier coverage.

if your country is not available at checkout, please contact us at info@barbecueoutlaws.com.

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delays

delivery times are estimates and not guaranteed. we are not responsible for delays caused by carriers, customs processing, weather conditions, or other factors outside our control.

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incorrect address

please ensure that your shipping address is complete and accurate. we are not responsible for shipments delayed or lost due to incorrect or incomplete address information provided by the customer.

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lost or damaged packages

if your package arrives damaged or is lost in transit, please contact us immediately at info@barbecueoutlaws.com so we can assist you in resolving the issue.

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contact

for any shipping-related questions, contact us at:

info@barbecueoutlaws.com
reitbahnstraße 80
09111 chemnitz
germany